1. No Show Policy:
Any client that doesn’t show for a scheduled appointment will forfeit their deposit and will be required to pay for any futures appointments in full, prior to their scheduled appointment.
2. Appointment Deposit & Reservation:
A $50.00 non-refundable deposit is required in order to reserve a brow appointment time upon scheduling. The deposit will be credited toward the procedure fees on the day of your appointment. This also applies to touch-up procedures.
IF THE DEPOSIT IS NOT RECEIVED UPON SCHEDULING OR WITHIN 24HRS OF BOOKING, IT WILL BE REMOVED WITHOUT NOTICE.
BALANCE IS DUE THE DAY OF THE PROCEDURE VIA CASH or CREDIT CARD
3. Cancellation Policy:
A 48 hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 48 hrs, you will forfeit your deposit. An additional deposit will be required to make a new appointment reservation. If 2 appointments are missed or cancelled, payment in full for services scheduled will be due prior to the scheduled date. If the appointment is cancelled within the time frame mentioned…the full amount will be refunded less the deposit. If you DO NOT reschedule you will lose your deposit and any other future appointments will require another $50 deposit to secure your appointment.
4. Late Policy:
To avoid unfair delays to clients, if you are more than 15 minutes late to your appointment it may be necessary to reschedule.
We understand that unforeseen circumstances may arise that could force you to postpone/reschedule your procedure. Please understand that such changes affect not only your technician, but other clients as well.
5. Touch-up Policy:
The touch-up that is included in the original brow procedure is to be done within the 4-6 weeks after the initial procedure.